Palazzo dei Conti Residenza d'Epoca

From the moment we stepped into Palazzo dei Conti Residenza d'Epoca, we were enveloped in luxury and charm. The historic ambiance combined with modern amenities made our stay an unforgettable experience. The attention to detail in every corner of this exquisite hotel, from the elegant decor to the impeccable service, surpassed our expectations. Our room was gorgeous and had the most beautiful view of the duomo. The staff at Palazzo dei Conti Residenza d'Epoca epitomized hospitality, going above and beyond to cater to our every need with warmth and expertise. The staff surprised us with a beautiful array of snacks and prosecco to celebrate my boyfriend’s birthday. And when one of the restaurants we made a reservation for wasn’t answering their telephone, one of the amazing staff members went down to the restaurant to confirm in person! It’s the personal touches and dedication to service that truly sets this hotel apart. The hotel's central location allowed us to easily explore Florence's iconic landmarks while still being tucked away down a quiet street away from the big crowds. Palazzo dei Conti Residenza d'Epoca embodies the epitome of luxury hospitality, seamlessly blending heritage charm with contemporary elegance. Our stay was nothing short of perfection, and we eagerly anticipate our next trip to Florence and this fabulous hotel.

During our stay in Florence, we had an exceptional experience at this hotel. The room was comfortable and impeccably clean, a perfect haven after a long day of exploring. Its location was super convenient, placing us within easy reach of Florence’s top attractions. The staff truly made our stay memorable; both the lady and gentleman at the front desk were incredibly kind and helpful. A special mention goes to the lady, who went above and beyond by helping transport our luggage downstairs while we waited for our taxis. With such outstanding service and comfort, we’ll definitely be staying here again on our next visit to Florence.

The location and view from the balcony were amazing. I loved being just off the main center area but close enough to get there in a minute. And the view from the balcony was why I booked the place. The room and bathroom were both modern, with a few old-style aspects that made them fantastic. The bed was one of the most comfortable ones I slept in on my trip. The breakfast provided by a local restaurant on the street outside the hotel was simple but fantastic. The hotel employees were very helpful and welcoming. I will definitely be back.

Location was very convenient. Walking distance to all the places we wanted to go to. Train station very close by. The breakfast across the street at a café was good, too. Above all, most helpful and kind people in charge. Samuela was fantastic. Gave us lots of tips on various things; she also found us several non-gluten options for restaurants. Rina, who took over from her on the weekend, was also very kind. Since we'd been having trouble with cabs not turning up a couple of times, she personally made sure that we were safely on our way to the train station the day we left. Many thanks to them both.

We loved that the entire property was located on a single floor, at the top of the building. This allowed us to have great views of the city and feel more tucked away from the street below. We were within walking distance of everything Florence has to offer. My husband and I loved the cafe on the ground floor of the building and stopped in there most afternoons. The breakfast options for the hotel were also lovely - it made it convenient to walk just across the street to grab a buffet breakfast with amazing cornetto’s and cappuccinos! The facility and rooms were very nice and comfortable. The room was spacious and had everything we needed. We felt like valued guests by the hotel staff and got great food recommendations from them. We already want to make a trip back to Florence and will absolutely be staying here again.